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October 31, 2011

Calling 9-1-1 From Cell Phones: Tips Every Traveler Should Know

by AvenueWest Managed Corporate Housing

The Federal Communications Commission (FCC) has imposed new rules for wireless 9-1-1 calls for tracking specific locations during emergencies to aid in improving response times.

Contrary to popular belief, emergency response systems cannot track your exact location when you dial 9-1-1 from cellular phones. Here are some steps to take to ensure the rescuers will be able to find you in case of an emergency:

  1.  Be sure to give the dispatcher the city you are in and then the state of the emergency.
  2. Give the dispatcher your cell phone number in case you get disconnected. Otherwise, you will need to call them back as they will not have your number.
  3. Leave your cell phone on after disconnecting with the dispatcher in case they need to call you back.

Registering your cell phone number with your permanent residence and others you may have is a smart alternative for those without a landline. This service is completely free and only takes 5-10 minutes to complete. All of the information is confidential and will only be used by 9-1-1 dispatchers in emergencies. Adding or changing information is a breeze too – just log in to your account from any computer or wireless device.

Don’t get caught off guard in case of emergency register your cell phone today!

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