AvenueWest has been managing high quality private residences for investors since 1999. Today, AvenueWest Managed Corporate Housing services are in 15 cities, in both the United States and Canada and we are adding more offices every month. #corporatehousing #realestateinvestment #rentals #lodging #realestate #avenuewest #skift
This year marks the 20th anniversary of AvenueWest Corporate Housing, Inc., an award winning Colorado based business that has shown staying power by finding real estate and lodging solutions for customers in the economic ups and downs of the last 20 years. Founded on the principles of service, quality and choice, AvenueWest Global Franchise now has 15 local real estate franchise brokerages and just launched AvenueWest Canada to further its North American expansion.
In a world before AirBnB, AvenueWest saw the business potential for residential rentals, and today is the leader in the furnished residential monthly leasing and real estate business development. AvenueWest Corporate Housing started as a small real estate management company but quickly grew to the largest provider of corporate housing rentals in Colorado. Driven by the development of new ideas, meaningful innovation and vision for corporate growth, in 2010 AvenueWest Global Franchise, LLC was launched, enabling the national expansion of the AvenueWest Managed Corporate Housing business model. In 2018, AvenueWest Global Franchise, LLC,was named a Colorado Company to Watch, acknowledging the drive, excellence and influence of AvenueWestas a growing company in the state. Colorado Companies to Watch honors second stage companies that develop valuable products and services, create quality jobs, enrich communities, and create new industries throughout Colorado.
A recognized leader in the industry, AvenueWest was awarded the Corporate Housing Providers Association’s (CHPA) prestigious Provider Company of the Year Award, in 2019 AvenueWest was short-listed for the international Serviced Apartment Provider of the Year Award, in 2018 Think Realty Magazine awarded them the Industry Influencer award and they have been listed for 3 consecutive years on Inc Magazine’s Inc 5000 list featuring the country’s fastest growing businesses. AvenueWest’s CEO, Angela Healy, states that there are two secrets to the company’s success. First, we work hard to run AvenueWest as a team and develop a place where our employees enjoy coming to work, take pride in what they do and create lasting solutions for the tasks at hand. Secondly, Healy adds, that we believe in doing business the old-fashioned way, person-to-person with high standards for customer service. “We are able to offer relocated or traveling professionals more than just a temporary place to call home; we also help them get to know and love their new city like we do. So many of our customers come back to us time and time again because they know they can depend on us for reliable information about the city they are relocating to.”
Mrs Healy stated, “The AvenueWest Managed Corporate Housing business model works and there is proven national demand for the unique rental properties only offered through AvenueWest, but the real estate property management business model requires state specific real estate licenses to operate in each state. With a strong focus on quality and consistency, the AvenueWest business model began the evolution to a franchise model that developed locally owned and operated real estate brokerage offering managed corporate housing as a business lodging solution. Creating a franchise business varied significantly from the development of a real estate brokerage offering furnished monthly rentals. The new model had to develop training and systems that could expand and replicate what had been primarily done just through the development of key employees. Today there are 15 locally owned AvenueWest franchises located in 7 states. Current AvenueWest offices are located in Atlanta, GA – Boulder,CO – Colorado Springs, CO – Dallas, TX – Denver, CO – Denver South / DTC – Fort Collins, CO – Phoenix, AZ – Las Vegas, NV – Sacramento, CA – San Francisco, CA – Scottsdale, AZ – St Louis, MO – Tucson, AZ & Toronto, Ontario Canada. Today, AvenueWest still has the same mission statement it started with in 1999. “We can best serve our tenants and property owners by always improving the quality of everything we do as a team. We are committed to the process of becoming a continuously self-improving organization.”The AvenueWest franchise business model is different than the standard McDonalds as we work together on innovation. Part of the value of our franchise program is that innovation not only comes from the top down but also from the bottom up. We believe, and have demonstrated, the value of working with each franchise to best understand the innovations they make everyday and the Global Team works hard to disseminate these ideas as best practices for the benefit of all offices. Together we achieve more, together we grow more, and together we innovate more.
AvenueWest Managed Corporate Housing marks its 20th year as a premiere network of locally owned and operated real estate brokerages that offer fully furnished and comprehensively serviced residential properties for corporate rentals. Located in twelve cities, AvenueWest and its network of brokers offers different residential properties that include single family homes, condos, lofts, and townhomes.
One of the advantages of renting through AvenueWest is that brokers in the network are able to accommodate a wide range of pets. The reality is that a good number of business travelers that need to be gone for an extended period of time naturally want to bring their pets along. Finding comfortable accommodations that accept pets can prove challenging in some instances. AvenueWest strives to minimize complications associated with accommodating pets in a corporate rental situation.
Property Owners with Experience Renting to Pet Owners
At AvenueWest, we have identified property owners that are not only pet friendly but who have experience in renting to pet owners who bring their companion animals along on business trips. We appreciate that accommodating your pet is easier in a corporate rental when the broker and owner involved in the process already have specific experience with business travelers who bring their pets along.
These individuals understand what to expect. There are not any undue delays in educating a broker or owner in what to expect (and what not expect) when it comes to renting to a business traveler with an accompanying pet.
On an additional note, these brokers can typically provide a traveler with useful information about resources in a particular community that are relevant to pets. These can include everything from dog friendly establishments to emergency vet centers.
Pet Safety is a Priority at AvenueWest
A pet owner like yourself has a number of things to bear in mind when traveling with a companion animal. A key consideration is safety. When you are seeking corporate rental accommodations that will include your pet, you necessarily want to be fully satisfied that your pet will be safe in a particular location.
Pet safety includes everything from ensuring that there will no dangerous substances at the premises that your pet might access. In addition, you want to make certain that there is no risk that your pet somehow will be let out of the premises when you are away at a meeting or otherwise tending to business.
AvenueWest, its brokers, and owners are fully apprised of what needs to be done to ensure pet safety. Again, this stems from the fact that AvenueWest and associated brokers and property owners have backgrounds in renting to people who travel with their pets.
Not Just Dogs
The largest number of business travelers that bring a pet along typically do have dogs. With that said, dogs most definitely are not the only type of pet that need accommodation in corporate residential units. Cats are also brought along with business travelers who may be staying at a particular destination for a more extended period of time.
On our list of property owners in different cities include those that are willing to accept cats along with their humans. These are property owners that understand the unique circumstances of traveling with a cat and are not surprised by the needs of a renter with a feline.
Reasonable Deposits and Cleanup Fees
AvenueWest is associated with brokers and property owners who take a reasonable approach to fees beyond the base rental cost. For example, deposits and cleanup fees associated with a pet on the premises during a renter’s stay are kept reasonable. While it is true that something additional naturally is charged in the way of a pet deposit and cleanup fee, these are both kept at a highly reasonable level.
Maintaining reasonable pet deposits and cleanups fee is part of a larger commitment to be as accommodating as possible to business travelers accompanied by pets. In addition, and as has been noted, AvenueWest and its associated brokers and property owners understand that in the vast majority of situations, renters are accompanied by well trained and behaved pets. They realize that the typical business traveler is not going to have a pet in tow that has a propensity for damaging property.
In addition to having properties available to people traveling with their pets, AvenueWest also ensures that all laws and regulations relating to travelers with service animals are fully satisfied. The team at AvenueWest is highly experienced in finding suitable corporate rental options for business travelers who rely upon service animals.
Independently owned corporate housing options are as unique as the people who own and manage them. From the basic offerings to higher end finishes to a more diverse location, with managed corporate housing you’ll find a property that is tailored made for your needs.
So, what should you look for when searching for a corporate rental? That depends on what is important to you in your stay, but here are five elements you should evaluate a property for:
– Does the property offer the lease terms and availability you require? Check the dates that the corporate rental is available to determine if its availability corresponds with your lease start time, length of stay and lease end date. Also, if you need more flexibility, like an open departure date, is the landlord flexible with the availability schedule to allow you to extend and end your stay as necessary?
– Does the asking rent fall within your budget? Whether your company is paying for your stay, or rent is coming out of your own pocket, everybody has a budget to stick to. However, posted prices may be flexible depending on the lease terms, length of stay, etc. So don’t eliminate the property without finding out if the landlord is flexible with the rate.
– Does the property offer the amenities and conveniences you are looking for? If security is important, you’ll want to be sure the property has controlled access. And if you’ll have two vehicles with you, does the community accommodate (or even charge for) that extra parking spot. Make a list of the little things in your life that you must have and cross-reference it with the property’s attributes.
– Does the property’s location match your needs? Location should be at the top of your check list. Making sure that a property is located in close proximity to your work, grocery stores, restaurants and, overall, with a setting that you feel comfortable in.
– Does the property size fit your requirements? If you are bringing the family with you or expecting visitors during your stay, you’ll not only want to be sure the property features enough bedrooms or sleeping space for its occupants, but also you’ll want to make sure that guests are okay with your landlord. The same goes for pets. If you’re bringing your cat or dog along for the stay, you’ll need to discuss whether this is permitted with the landlord and if there are extra fees involved as well.
All Corporate Housing Rentals or Corporate Housing Companies are NOT created equal.
When you are a renter you need to know not all corporate housing companies are the same, it is of the utmost importance to ask as many questions as you can think of each and every time. The experienced and quality property owners and managers will be able to address all your questions and concerns with ease.
Rates. What does the monthly rate include? Are there discounts for longer leases? Are there additional fees?
Location. Is there a local office or on-site contact should I require assistance? If there is not a local contact ask how they handle client requests and property issues.
Services. What additional services are provided? For example, is there 24-hour maintenance service or other amenities that will make the stay pleasant?
Accreditation. Is the company a Corporate Housing Providers Association (CHPA) member? CHPA is the trade organization for the corporate housing industry and requires specific levels of professionalism, excellence, customer service, and ethical standards. Ask whether the leasing agents are Certified Corporate Housing Professionals (CCHP). The CCHP certification means that the corporate housing professional has met clear industry standards. These accreditations will enable a relocation manager to distinguish a quality corporate housing agent from the pack.
Experience. What percentage of the corporate housing company’s business is involved in corporate relocations? Finding an experienced provider can be a bonus in this changing marketplace.
Protection. How are the company and its vendors insured? This is especially important to find out when working with management companies that manage properties offered by individual homeowners.
Policies. What is the company’s policy when a guest does not like the property? Does it have other options available to accommodate that guest?
When you are a renter you need to know not all corporate housing rentals are the same, it is of the utmost importance to ask as many questions as you can think of each and every time
Read Reviews: Read every review for a rental very carefully. In our experience, prior tenants are the best possible indicators of what you’re going to find when you and your luggage show up. They will generally give you decent indication of how it will be to live in a place.
Check the Area: Use Google Earth to look at your rental before you commit. The kennel next door or the lively pub downstairs might be bearable for a few days, but after a month, daily annoyances can become infuriating.
Study The Photos: Does the sofa look comfortable in addition to looking fashionable. In the kitchen can you see a stove, microwave and other items you expect especially in international rentals. Use the photos to ask more questions to confirm the details in the property will be what you expect.
Understand Parking & Transportation: If the rental listing does not specific exactly how far public transportation is from the rental, ask before you make the deal. Better yet, get an address for the rental, and you can let Google Maps do the investigation for you. You can actually have a look at the neighborhood and the building before you commit.
Research More: Take no prisoners on this issue if you depend on the Internet. When you begin to negotiate with an owner or representative, ask about Internet strength and let them know that this is a potential deal breaker. If you expect a strong, consistent broad band connection which will allow you to use Skype and stream entertainment without a hassle, tell them so right up front! In several cases during our home free life, we have been forced to make major demands once we have landed and discovered that we didn’t have a decent connection.
Corporate housing has come a long way in the past four decades and continues to evolve into a popular lodging solution for travelers of all walks of life. Change tends to breed misconceptions, so it has never been more important for renters to stay apprised and knowledgeable about the corporate housing industry. And even though the corporate housing industry has and likely will continue to change, you can count on one thing staying the same: corporate housing always has and will continue to provide short-term furnished housing to individuals and business executives who need a place to call home, even if only for a short while.
Managed Corporate Housing = AvenueWest
By Owner = CHBO
Corporate Housing Providers Association = CHPA
Atlanta Housing Special!
2 Bedroom Townhome in Vinings – Atlanta, Georgia
Close to Cumberland Mall and Dobbins Air Reserve Base – This 2200 sqr feet 3-story Brownstone executive townhome in Vinings Overlook has beautiful finishes and is professionally decorated. The first 2 levels have hardwood floors. The home has plenty of windows with plantation shutters that can be adjusted to let in lots of light. On the main level there is an office, half bathroom, and a large 2 car garage. The second level has the living room, dining area, kitchen and another half bathroom.
The kitchen features custom cabinets, granite countertops, stainless steel appliances and an extended counter with four counter-height stools. The natural wood dining table seats 6. The living area has leather seating, a gas fireplace, a large wall-mounted flat screen TV and a sound system with built-in speakers. Off the kitchen, there is a private balcony with table, chairs and outdoor grill. the 3rd level has two bedrooms, both with private en-suite bathrooms. There is also a laundry room on this level. Both bathrooms have custom cabinets and granite countertops. The master bedroom has a king bed and flat screen TV. The master bathroom has 2 sinks, a soaking tub and a separate stand-up shower. The second bedroom has two twin beds and lots of play space. Its en-suite bathroom has a shower/tub combo. Both bedrooms have large walk-in closets. This is a pet-free, no smoking property.
This home is conveniently located near the I-75 and I-285 (Perimeter highway). It is close to Cumberland Mall, Cobb Galleria, the new Atlanta Braves stadium (Suntrust Park) and Dobbins Air Reserve Base. There is plenty fine shopping, dining, entertainment and arts and recreation very nearby.
Call now to speak with a Property Specialist: (404) 618-4665
Or Click Here Complete a Housing Request Form
This month’s blog was contributed by another fine member of the Corporate Housing Provider’s Association (CHPA) and one of our Australian counter-parts, Corporate Keys, written by Chelsey Moter, Outreach Coordinator.*
The days when college students would automatically live on campus are now over. More and more colleges these days do not offer student housing, and many students are opting to source their own accommodations and live off-campus alone or with other fellow millennial students.
On-campus accommodation vs off-campus accommodation
The biggest decision students usually make when leaving home for their studies is whether to live on-campus, if their colleges provide this option, or off-campus.
On-campus housing does come with some benefits. Students obviously have easier access to the venues of their classes and school activities, and can walk to class from their rooms.
Leases tend to be more flexible and can be cancelled if the student leaves the school. Financial aid may be available to those students who have difficulty paying rent. Campus security and professional housing staff can help students resolve problems and offer an added layer of security.
But surely the biggest advantage, to many students, is being able to live with others like them and participate more intimately in community life on campus.
On the other hand, living off-campus is more attractive from the standpoint of comfort and privacy.
Students can opt to live alone or with friends of their choosing, and they also benefit from having their own private amenities such as kitchens, bathrooms and living rooms.
They are not constrained by the rules to which students living on-campus must submit, and have a wider range of lifestyle choices available to them.
Serviced apartments vs hotels, hostels and Airbnb
Serviced apartments are a unique breed of accommodations which can offer a great alternative to students who wish to live off-campus.
Serviced apartments are fully-furnished and come with certain services and amenities that are usually associated with hotels, including room service, laundry services and fitness centers. This makes them much more convenient than Airbnb apartments, in which guests are usually expected to clean up after themselves.
In addition to these conveniences, they also come with all the advantages of non-serviced apartments, such as full private kitchens and washing machines. These are usually not available in hotels or hostels.
Serviced apartments thus offer the perfect blend of the conveniences and facilities offered by both hotels and private apartments.
Why are serviced apartments perfect for students?
Given the benefits of serviced apartments, they can be an excellent form of accommodation for students.
One of the biggest advantages is the convenience of amenities like room service, which frees up students’ time and energy so that they can concentrate on their studies. Free Internet is another benefit that can save students from having to apply, pay for and set up their own connections.
As spaces and equipment are not shared in a serviced apartment, students can enjoy the privacy of having their own homes. Serviced apartments offer a much quieter and more conducive environment for study than student housing, and students even have the option of converting part of their living area into a private study room if they wish.
Serviced apartments do not require residents to commit to long-term leases, and are thus perfect for students who intend to move out when they are done with their studies.
Serviced apartments can enhance a student’s life considerably. As most serviced apartments are centrally located, they enable students to benefit from proximity to the city center, where they can easily access restaurants, cinemas, and other nightlife. The amenities at serviced apartments are designed to make life convenient and fuss-free, enabling students to clear up time that would otherwise be spent doing housework.
*Edited by Janine Low, Marketing, Training and Operations Executive, AvenueWest Global Franchise
A major player in the corporate housing space, Bridgestreet, just launched their brand new site which has the potential to offer instant booking – something that has since been obsolete in the corporate housing sector. The corporate housing industry has been avoiding this technology shift for quite some time since it takes away the qualities and values we strive for: outstanding customer service and satisfaction, attention to detail, and quality control. According to Skift Megatrends 2017, corporate travel is shifting with all of the changes in leisure travel, causing business travelers to expect more instant booking tools and intuitive management portals.
Sites like AirBNB, HomeAway, Expedia, Booking.com, etc. all have the capacity to allow instant bookings which ultimately gives the consumer access to more lodging choices on the extended stay spectrum:
- Hotel Room: An open room with generally a king sized bed or 2 double beds, usually with a desk space, dresser, closet and a separate full bathroom. Ideally for short-term stays of 1-2 nights.
- Hotel Suite: A larger hotel room usually with a separate bedroom and bathroom, living area with desk, mini fridge, microwave, and coffee maker. Ideally for short-term stays of 1-5 nights.
- Extended Stay Hotel: An extended stay hotel room has all of the hotel suite but also offers a kitchen and dining area including pots, pans, dishes, silverware, and other very basic kitchen necessities. Typical extended stay rooms are designed for stays of 3-7 days though they can be utilized for longer stays as well.
- Corporate Housing: A fully furnished apartment with a full-size kitchen, all appliances, and a minimum of 60+ household items. Most apartments also offer on site amenities such as fitness centers, business centers, pools, etc. Offered for 30+ day stays.
- By Owner: A privately owned property either managed by the property owner or a property manager. The By Owner segment on the lodging spectrum offers a variety of different types of property options from condos to single family residences. Think AirBNB or Home Away – individual property owners don’t necessarily understand the corporate housing industry and might not offer full kitchens, housewares, or amenities like a traditional corporate housing apartment does or a CHBO Complete or Managed Corporate Housing property offers. Depending on where the property is located, there will be different requirements for the minimum length of stay required.
- CHBO Complete: A privately owned property (condo, loft, town home, house, etc.) either managed directly by the property owner or a property management company listed on CorporateHousingByOwner.com (CHBO) that follows all of the requirements set forth by the Corporate Housing Providers Association (CHPA). Usually offered for 30+ day stays but shorter term stays might be permitted depending on where the property is located.
- Managed Corporate Housing: A privately owned property (condo, loft, town home, house, etc.) managed by a licensed residential real estate property management brokerage following the minimum standards set forth by the CHPA and rented out fully furnished for 30+ day stays.
Ultimately, creating one platform that will allow consumers to choose the type of lodging they want for their specific needs would be the best solution, especially since there are very different types available. However, getting all online travel agencies, corporate housing providers, and private owners on one booking platform will most likely never be a reality.
The corporate housing industry is a service based industry, priding itself with superior customer service which is not readily available with instant booking. Today’s consumer still needs to be educated about their lodging choice and how one might be a better fit for their needs than another. This can only be done with person to person interaction. Sure, technology can provide today’s consumers with answers right at their fingertips but at what cost? As Millennials age and start taking over the majority of business travel in the next 5-10 years, how is this going to impact the various industries supporting lodging choice? How can we all work together to provide a seamless booking experience for the new generation? These are all questions that keep us up at night in the corporate housing arena and we as an industry are actively working to continuously improve our standards and offerings not only here in the United States, but Globally as well.
In the January 2017 addition of Mobility Magazine, Michael Krasman, the CEO and Co-Founder of Urbanbound, which provides relocation management software, discusses the 3 main data metrics that companies should be using to identify whether or not their relocation program is successful.
Cost Metrics. What is the actual cost of the employee’s relocation not the total cost of the entire relocation program. A company should understand the break down of their annual relocation budget based on each individual employee’s policy, assignment location, length of stay, etc.
Valuable Supplier Network Data. Using metrics to compare your vendors in terms of cost, employee satisfaction, and regions served will create company benchmarks that will determine which suppliers remain in a company’s supply chain moving forward.
Employee Insights. The overall success of any company’s relocation program can be directly tied to their employees’ performance at work. If an employee is satisfied with their relocation, then their quality of work should not be affected. Every company should track their retention and turn over rates: how long are the relocated employees staying with the company during and/or after their assignement(s)? Were they satisfied with the suppliers used and services provided during their relocation? What challenges did they face? These are crucial insights that will help any company make any necessary changes to their relocation programs moving forward and share this information with their future transferees.
Tracking key data metrics relating to a company’s relocation program will dramatically improve the overall success of the program and in turn, the satisfaction, retention, and performance of each transferred employee. After all, a happy employee is a productive employee.
Millennials are a hot topic right now and have been for the past couple of years with the changing landscape revolving around Millennials in the workforce, talent management, and mobility.
In the November/December 2016 addition of Workforce Magazine, in the article titled “Mobility Needs a Makeover,” Millennials are recognized as great candidates for global assignments since their relocation packages typically cost less than the “older, more encumbered peers.” According to George Bates, the Senior Vice President of Global Marketing and Sales for Graebel:
…Today’s businesses have a lot of reasons for relocating employees, and many of them have figured out that younger staff don’t need the same level of support…Younger employees are more open to the adventure that comes with an oversees assignment, and are often willing to voluntarily go with few if any additional perks. ‘They are young and hungry and eager to learn about a new culture.’ Inviting young, highly skilled employees to voluntarily relocate for a challenging work assignment has been a growing trend…for the past few years…It’s one of the many strategies mobility experts are using to cut the cost and complexity of relocation assignments, while adding value for employees. ‘There is a pervasive assumption among this generation that if they want a strong career, they need this kind of experience.’
According to a study compiled by Brookfield Global Relocation Services, 11% of the employees taking relo assignments are ages 20-29 and when mobility and talent management are combined, the number increases to 22%. Companies are really focusing on getting younger employees into their global leadership roles.
The relocation industry is shifting because of this growing trend of sending younger employees on assignments. More relocation packages are being offered now based on the needs of the company and the value of the employee. Younger employees are also typically easier to relocate since they don’t usually have kids and families to relocate, and since most Millennials rent instead of own, no property managers to find. Millennials are craving these experiences and in exchange, aren’t necessarily looking for higher salaries and benefits to accompany their relocations.
Temporary housing is a large portion of relocation services. According to the 2014 Gen-Y Housing Survey conducted by the Urban Land Institute and UDR, there were some very interesting findings regarding what Millennials are looking for in their accommodations:
These figures represent what Millennial respondents chose in regards to housing. It is from the 2014 Gen Y and Housing Survey compiled by the Urban Land Institute and UDR.
So which cities are millennials relocating to here in the United States?
- Atlanta, GA
- Pittsburg, PA
- Memphis, TN
- Boston, MA
- Austin, TX
- San Diego, CA
- Seattle, WA
- Houston, TX
- Denver, CO
- Charlotte, NC
Good news, we have full-service, local offices in 4 out of these 10 cities and can assist our millennials with short-term, fully furnished temporary housing while they get settled into their new city. All of our properties include the features that are important to the Millennial respondents and even more!
For all of your relocation needs, your local AvenueWest Managed Corporate Housing office is at your service, providing exclusive residential properties including single-family homes, town homes, condos, and apartments. All offices are licensed real estate brokerages and can help you find your perfect home once you are settled. Most of our offices can also help with unfurnished rentals as well.
We are local and know the cities and neighborhoods our properties are located. Plus, we have properties not just in major cities, but in the surrounding suburbs as well.
Submit a housing request, Search for a Real Property in our actual database, or give us a call today 1-800-928-1592 and a local representative will be able to answer all of your questions. You can also Message us on Facebook or Tweet us on Twitter