In the January 2017 addition of Mobility Magazine, Michael Krasman, the CEO and Co-Founder of Urbanbound, which provides relocation management software, discusses the 3 main data metrics that companies should be using to identify whether or not their relocation program is successful.
Cost Metrics. What is the actual cost of the employee’s relocation not the total cost of the entire relocation program. A company should understand the break down of their annual relocation budget based on each individual employee’s policy, assignment location, length of stay, etc.
Valuable Supplier Network Data. Using metrics to compare your vendors in terms of cost, employee satisfaction, and regions served will create company benchmarks that will determine which suppliers remain in a company’s supply chain moving forward.
Employee Insights. The overall success of any company’s relocation program can be directly tied to their employees’ performance at work. If an employee is satisfied with their relocation, then their quality of work should not be affected. Every company should track their retention and turn over rates: how long are the relocated employees staying with the company during and/or after their assignement(s)? Were they satisfied with the suppliers used and services provided during their relocation? What challenges did they face? These are crucial insights that will help any company make any necessary changes to their relocation programs moving forward and share this information with their future transferees.
Tracking key data metrics relating to a company’s relocation program will dramatically improve the overall success of the program and in turn, the satisfaction, retention, and performance of each transferred employee. After all, a happy employee is a productive employee.
Millennials are a hot topic right now and have been for the past couple of years with the changing landscape revolving around Millennials in the workforce, talent management, and mobility.
In the November/December 2016 addition of Workforce Magazine, in the article titled “Mobility Needs a Makeover,” Millennials are recognized as great candidates for global assignments since their relocation packages typically cost less than the “older, more encumbered peers.” According to George Bates, the Senior Vice President of Global Marketing and Sales for Graebel:
…Today’s businesses have a lot of reasons for relocating employees, and many of them have figured out that younger staff don’t need the same level of support…Younger employees are more open to the adventure that comes with an oversees assignment, and are often willing to voluntarily go with few if any additional perks. ‘They are young and hungry and eager to learn about a new culture.’ Inviting young, highly skilled employees to voluntarily relocate for a challenging work assignment has been a growing trend…for the past few years…It’s one of the many strategies mobility experts are using to cut the cost and complexity of relocation assignments, while adding value for employees. ‘There is a pervasive assumption among this generation that if they want a strong career, they need this kind of experience.’
According to a study compiled by Brookfield Global Relocation Services, 11% of the employees taking relo assignments are ages 20-29 and when mobility and talent management are combined, the number increases to 22%. Companies are really focusing on getting younger employees into their global leadership roles.
The relocation industry is shifting because of this growing trend of sending younger employees on assignments. More relocation packages are being offered now based on the needs of the company and the value of the employee. Younger employees are also typically easier to relocate since they don’t usually have kids and families to relocate, and since most Millennials rent instead of own, no property managers to find. Millennials are craving these experiences and in exchange, aren’t necessarily looking for higher salaries and benefits to accompany their relocations.
Temporary housing is a large portion of relocation services. According to the 2014 Gen-Y Housing Survey conducted by the Urban Land Institute and UDR, there were some very interesting findings regarding what Millennials are looking for in their accommodations:
These figures represent what Millennial respondents chose in regards to housing. It is from the 2014 Gen Y and Housing Survey compiled by the Urban Land Institute and UDR.
So which cities are millennials relocating to here in the United States?
- Atlanta, GA
- Pittsburg, PA
- Memphis, TN
- Boston, MA
- Austin, TX
- San Diego, CA
- Seattle, WA
- Houston, TX
- Denver, CO
- Charlotte, NC
Good news, we have full-service, local offices in 4 out of these 10 cities and can assist our millennials with short-term, fully furnished temporary housing while they get settled into their new city. All of our properties include the features that are important to the Millennial respondents and even more!
For all of your relocation needs, your local AvenueWest Managed Corporate Housing office is at your service, providing exclusive residential properties including single-family homes, town homes, condos, and apartments. All offices are licensed real estate brokerages and can help you find your perfect home once you are settled. Most of our offices can also help with unfurnished rentals as well.
We are local and know the cities and neighborhoods our properties are located. Plus, we have properties not just in major cities, but in the surrounding suburbs as well.
Submit a housing request, Search for a Real Property in our actual database, or give us a call today 1-800-928-1592 and a local representative will be able to answer all of your questions. You can also Message us on Facebook or Tweet us on Twitter
Traveling to Denver for business? Or perhaps you are relocating and want to try living in a particular neighborhood prior to settling down. Whatever your reason is for coming to beautiful Denver, let the local AvenueWest Managed Corporate Housing office find the perfect fully furnished rental for your needs.
This month, we are featuring a very unique and beautiful all-inclusive property in the heart of downtown Denver, within walking distance to tons of restaurants, coffee shops, boutiques, the Pepsi Center, Denver Performing Arts Complex, the Convention Center, Union Station, Museum of Contemporary Art and so much more!
Bike rentals are right around the corner and the Cherry Creek bike path is at the end of the street. Confluence park is 1/4 mile away.
This 1,600 square foot 2BD/2.5BA downtown Denver town home boasts high-end functionality and features including:
- Main floor is open concept with 11 foot ceilings and floor to ceiling windows
- Maple floors
- Sub Zero refrigerator, Miele dishwasher and oven, and stainless steal countertops
- Master bedroom has a king bed, sitting room and office, private balcony and a large flat screen TV.
- Bathrooms have Kohler fixtures and white stone floors and both have a tub and shower
- Separate laundry room next to 2nd bedroom upstairs
- 2 covered parking spaces in adjoining garage
Along with the great property features included above, all AvenueWest Denver rentals include high-speed wireless internet, expanded basic cable, domestic long distance, capped utilities (gas/electric), water, trash, linens and towels, housewares, and furnishings all for $5,500/month. There is also a one-time, non-refundable departure cleaning fee of $350. Maid Service can be added for an additional fee.
Click here to see more pictures and details of this charming town home or call us 303-825-0000 to reserve this beautiful property today! 🙂
The below was contributed by Gemma Vine:
Travel is an important aspect of many successful businesses – and can be one of the most rewarding parts of your working life! However, there are plenty of things which one should think about before packing bags and departing. We’ve got you covered in regards to accommodation with our comfortable and convenient corporate housing, but temporary housing isn’t the only thing you might want to consider. Here are a few tips which might help you plan your next business trip:
Establish Objectives. It’s really important to get clear in your mind the reasons behind your trip and what you want to gain from it. This will help you manage your time more effectively. Doing some research into your objectives will also be of great use when you reach your destination – when you know what you want, you will also have a better idea of who to seek out and meet with when you arrive. You will be able to look at anything you’re researching with a more educated eye. Knowing what you’re doing when you arrive is a great time saver and will also lend you the confidence which comes with prior knowledge.
Cover Your Back. Travel is exciting and provides boundless opportunities for business growth but it can also bring certain risks with it. If you want to make sure that you and your business are prepared for all eventualities, have a look at your business insurance policies before you go. You might find, for example, that your corporate health insurance doesn’t cover you if you fall sick while traveling. Hopefully, of course, you won’t ever need to use these fail safes, but it’s best to be protected just in case. Also, if you’re coming from overseas, it’s a good idea to learn the location of your embassies in the event that you need to avail their services.
Do Your Research. Once you’ve established your objectives, you can further streamline your time and make your trip generally more efficient by researching the people and places you want to meet and/or go. In this age of the internet, it doesn’t take long to do a bit of background research, which will ensure that you’re hitting the ground running, so to speak, when you arrive. Of course, business research is an essential component of any good business, so it’s likely that you already have the requisite skills! Seeking out some expertise from people who know the area and/or the people and places you’ll be visiting also makes for a great research opportunity. The more you know before you go, the more time-efficient your trip will be, leaving you with more time to enjoy yourself! The people you’re meeting are likely to be impressed if you’ve taken the time to learn a bit about them and what they do, which may in turn bring about a favorable result for your trip!
Enjoy Yourself! Business trips don’t need to be all about hard work. In fact, if you’re actively enjoying yourself, you may find that the work is much more productive. People who are relaxed, happy, and not stressed are generally better workers than people who are harried, pressured, and miserable. People who present a happy persona in meetings are also more likely to leave a good impression and come away from the table with their objectives completed. And, of course, the best way to present a happy persona is to actually be happy!
Business travel is a fantastic opportunity to see the world and have some fun, so be sure to let your hair down a little, take in the sights and experiences of the places you’re visiting, and generally have a great time! It will not only be great for you, it’ll be great for the business as well.
The Corporate Housing Providers Association (CHPA) has compiled the six most frequently asked questions regarding corporate housing answered by several different corporate housing providers and they have allowed us to post these here:
“While most industries have rebounded and are making strides, the economic downturn created an entire class of new, innovative ventures – the new sharing economy. While local governments and communities continue to struggle with how this new paradigm impacts businesses and communities, business – and global mobility – moves on. Whether you need a ride, someone to care for your pets, or someplace to temporarily stay, how we get what we need, personally and professionally, is changing. In today’s ever-evolving business climate, corporate housing professionals remain a strong resource in the relocation industry.
We asked several corporate housing providers to clarify common questions of guests about what they offer in today’s marketplace…
- The industry average for temporary living is $140 per day. This equates to a $4,200 per month apartment and seems expensive. What comprises the rate?
When seeking quotes for corporate housing, guests are often tempted to compare this lodging option to extended stay hotel rates. While rates may be similar in some markets, they are vastly different in many others. Be sure to analyze that you are comparing like items. Simply comparing daily rate is comparing apples to oranges. Think beyond just a roof and a bed, and include all the items that make a house a home.
Included in the rate are housewares, linens, furniture, electronics, decor and lighting, and a single source for all utilities and customer service oversight. Other common and readily available services are cable television or satellite service, movie options, wireless internet and even local phone service and housekeeping. Corporate housing also includes many upscale amenities and services expected in how we live today as this housing is in a residential setting. Services such as grocery shopping, business centers, fitness centers, car services, and pet-friendly properties are readily available if needed in this temporary space.
When breaking down the cost of corporate housing even further to illustrate how all of the additional costs and expenses are factored into the price of the accommodation, the profit margins are very small and getting smaller as rents continue to increase. Outside of rent, the additional costs can be 50% or more of the total cost.
‘Factoring in all of the housewares and furniture plus the utilities, the net cost is more than double the base rent per month,’ Gavan James, CCHP, President and CEO of Nomad Temporary Housing explains. ‘Finally, they must have staff to administer their business, sell, set-up, clean and service the apartment and factor in vacancy cost for when the apartment is not rented. The net result is ofter a 5% profit margin on that apartment.’
With more square footage, more residential-type amenities, as well as access to all resident functions, corporate housing guests can participate in a community rather than just pass through a transient environment.
2. Why does availability change from day to day?
Availability fluctuations seem mysterious; however, the answer is simple. While there are many options when it comes to hotel choices, availability at apartment communities is at an all-time low across the country. Available inventory is often difficult to locate and once an apartment has been returned to the community, it might not be available to rent again. These communities are looking for long-term renters, so a returned apartment is often immediately re-leased.
‘Units are only offered once the guest gives a formal notice to depart. These notices are received on a daily basis, making those apartments available to the next renter,’ says Jeff Mahoney, Vice President of Global Business Development for Weichert Corporate Housing. ‘It is important to make a timely decision when an apartment is offered, or the apartment may be rented to another guest.’
3. Why can’t we get a volume discount for larger groups such as a summer intern group?
Corporate housing costs for expenses such as rent and utilities are fixed costs. They do not change regardless of the number of units a provider manages at a property. In addition, market forces can make offering discounts difficult, especially in summer months.
‘Apartment rents are higher during the busy summer months. Availability is also at a premium due to higher demand,’ explains Guy Cook, COO of SuiteAmerica. ‘Both of those forces pre-empt flexibility on price, even for large groups.’
Most corporate housing providers agree that given the length of stay and number of accommodations needed, some flexibility may apply. Proper planning and advanced notice can help inform your housing provider so they can review available apartments to offer a creative solution that could save you money.
‘Most companies would like to see their interns have housing at one location,’ says Pam Wade, CCHP, Vice President of Gables Corporate Accommodations and CHPA Chairman of the Board. ‘Strategically, it makes more sense to work with a provider that has inventory in the market the company needs and place the company associates at several locations.’
4. I need a place for a short stay for 30 or 60 days, why should I rent from a corporate housing provider instead of an online host, such as an AirBnB place? They seem cheaper and more hip.
With all the variables that come with relocating, it is often tempting for individuals to use an online marketplace to manage the housing portion of their relocation. As this is how most people are comfortable finding hotel accommodations, using this approach to finding longer-term housing seems like a logical next step. Individual searches for acceptable lodging can be risky and daunting; however, using a corporate housing provider can reduce the stress and liability of trusting strangers.
Corporate housing providers have a great deal of experience in providing everything a relocating individual or family needs. These professionally managed companies have a vested interest in making sure guests have a positive experience as their company’s reputation is at stake. ‘With a Code of Ethics, best practices training and a network of partners to provide a guest with what they need,’ says Samantha Elliott, CCHP, CRP, President of Preferred Corporate Housing, ‘partnering with a professional corporate housing provider alleviates risk.’ Online marketplaces come with more risk.
Security is certainly one of the major concerns for someone new to the area. This includes security of the property as it relates to the location as well as the safety and condition of the property itself. Apartments are zoned for the correct type of occupancy as well as abide by fire and safety codes. When using a personal residence found through an online marketplace, there is no guarantee the accommodation will be safe and secure.
‘Renting a small room in someone’s house or apartment might be fun for a few days,’ say Piper Ayala, CCHP, Vice President of ExecuStay Midwest. ‘But for extended stays, the comfort, convenience and spaciousness of a corporate apartment is a much better fit for corporate travelers.’
As online marketplaces do not monitor or regulate safety compliance for listings, it is the responsibility of the end user to properly assess the safety and condition of listings. This can be very difficult and time-consuming for guests. There are very few resources available that provide background information or inspection history for listing owners and their properties.
With all the variables that come with relocating, finding knowledgeable expertise to ensure a smooth transition is critical to avoiding an expensive ‘bad’ decision. The majority of individual postings on web aggregator sites do not have experienced mobility professionals to help relocate individuals and families globally. Look for professionals that hold designations from various organizations, including ERC certifications, that reflect their dedication and knowledge in the industry.
Just as relying on online marketplaces can be risky, so can expecting to use extended stay hotels for short-term stays. While there may be some availability, they may not be able to accommodate a guest for the duration of their stay.
‘When comparing corporate housing to hotels, keep in mind that hotels may not be able to offer 30 or 60 consecutive days,’ explains Wade. ‘If there are other events going on in a market (sporting events, conventions, etc.), there may already be weeks or weekends booked months in advance.’
5. Typically, the minimum length of stay in corporate housing is often 30 days, based on local and/or legal restrictions. When and why is a shorter length of stay acceptable? What is the maximum length of stay?
Corporate housing is governed at the local level. Many times, local regulations prohibit stays of less than 30 days. Shorter term stays for less than 30 days may be available where it is legal. Your professional corporate housing provider can advise on this issue on a per market basis. Conversely, guests can frequently stay in corporate housing indefinitely depending on availability, allowing for flexibility for extended assignments.
‘We consistently monitor and stay informed on the local laws and legal restrictions as it relates to the minimum stays in our markets,’ says Billy Cochran, Director of Operations for TP Corporate Lodging. ‘While there are frequently minimum stay requirements, guests can often stay in their accommodation as long as it is available and frequently can extend their stays.’
6. Why do I need to give a 30 day notice to depart a temporary apartment? A hotel does not require this.
A notable difference between hotels and corporate housing is the notice to depart. While hotels typically don’t require any type of notice that a guest is leaving, corporate housing typically requires 30 days’ notice. Corporate housing companies manage their inventory by controlling their vacant apartments. Keeping vacancy low allows them to offer competitive rates, keeping the rates reasonable for guests.
‘An extended stay hotel allows guests to depart without notice; however, they would charge significantly more per day for a comparably sized apartment alternative,’ says James. ‘Corporate housing providers ask for a 30 day notice so they have time to re-rent the apartment and avoid a vacancy.’
With more housing options today than ever before, the answers to these questions are critical to a successful temporary stay. Understanding the reality of today’s marketplace will help set expectations and ensure a smooth transition by alleviating stress. One way to do this is to partner with a qualified corporate housing provider for all of your needs.”