When it comes to unit damages, it can sometimes come down to the company’s word against yours, so protect yourself from unnecessary charges at check-out by referencing these three tips:
- Conduct Thorough Check List Review: The corporate housing provider should give you a unit condition sheet (i.e. an inventory check list specific to the property upon your arrival). Be sure to fill this out in detail after you first move in, make a copy for yourself, and re-submit the form back to the company within 24 hours.
- Take Photos: If there are damages to the unit when you first move in (such as scratches in appliances, torn furniture, stains on the carpet/upholstery, etc.) be sure to take photos. Better yet, take a recording on your phone of the entire unit from top to bottom while completing the initial walk through upon move in. This way, if the company charges you for any damages that were there before, you will have your own proof to prove otherwise.
- Create Your Own List: Compile your own checklist of the unit’s inventory within 24 hours of checking in and before departing the unit in detail in case any missing items are charged to you. Also, property management corporate housing companies will have the specific inventory for all of their properties in their office. Be sure to ask them for a copy so you can compare it with yours. Send in your arrival and departure inventory lists with the unit condition sheet to the company as soon as possible.
Remember everything needs to be in writing and in photo/video to ensure you will not be charged for damages. The more thorough you are, the better covered you will be in making a case.